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IKS Health taps itopia’s cloud automation to help doctors focus more on patient interaction

IKS Health helps manage the back office of thousands of healthcare establishments. The visionaries at IKS Health design solutions that improve modern medicine by enabling efficiency and intimacy that can improve the patient-physician relationship. IKS Health believes in relieving physicians of the administrative and computer-based tasks that can distract them from maximizing their one-on-one interaction with the patient at all times.

Challenge

IKS Health’s distributed workforce needed access to mission-critical applications such as OpenOffice, Chrome Browser, collaboration platforms, and proprietary technology  while working from home. IKS Health sought a modern, cloud-native solution that would be easier to administer, scalable across geographies, and more cost-efficient.

itopia allowed IKS Health to centrally manage their distributed workforce from a unified console in the browser, while the global environment was hosted on Google Cloud’s high-speed network.

Solution and Outcomes

IKS Health chose itopia’s automation and orchestration solution on Google Cloud. itopia’s lightweight, simplified approach to deploying virtual workspaces delivered superior price, performance, low latency, vast scalability and ease of use for IT management.

itopia allowed IKS Health to centrally manage their distributed workforce from a unified console in the browser, while the global environment was hosted on GCP’s high-speed network.  The company was able to use itopia to retain full control of their cloud environment — from the network, to the VM instances, to the AD forest — all while optimizing for performance and compute costs. With this flexibility, IKS Health can leverage any security measure or additional tool they may desire moving forward.

“We love that itopia’s automation console makes it easy for our IT staff to manage our cloud workspace infrastructure. Everything we do to optimize operations ultimately helps doctors maximize their attentiveness towards patients,” said Gaurav Jain, Senior Vice President, Information Technology at IKS Health.

Among the public clouds used to enable a distributed workforce to work seamlessly, Google Cloud’s low latency network provides the highest quality connection, so IKS Health can rest easy knowing they’ve maximized workforce productivity and satisfaction. In doing so, IKS Health is able to further its mission to eliminate the burden of back-office work from medical professionals and improve patient outcomes.

“We love that itopia’s automation console makes it easy for our IT staff to manage our cloud workspace infrastructure. Everything we do to optimize operations ultimately helps doctors maximize their attentiveness towards patients.”

- Gaurav Jain, Senior Vice President of Information Technology at IKS Health