itopia Legal Policy Center
Privacy Policy
Table of Contents
Last Updated February 6, 2025
Itopia, Inc. (“itopia” or any first-person pronouns such as “We,” “Us,” “Our,” or “Ours”), recognizes the importance of protecting the privacy of information We may receive from users of Our website (the “Website”). For the purposes of this Privacy Policy, users include anyone who accesses the Website or uses Our services (“Services”) (together, “User” or “Users” or any second-person pronouns such as “You,” “Your” or “Yours”).
This Privacy Policy, along with Our Terms of Use, describes the information We collect from Users, how We may use it and with whom We may share that information, the safeguards We use to protect such information and the choices You may make with respect to Your personal information.
Defined terms not otherwise defined herein shall have the same meaning as in Our Terms of Use.
1. Information We Collect
We have constructed Our Website so that You may visit Us and review information about Our services and products, without revealing Your identity or volunteering any personally identifying information. Please be aware that We automatically collect certain information about Users, including the Internet Protocol (“IP”) address of Your computer, browser type, date and time of Your visit, how long You visited certain pages on the Website, and the page, service or product You are requesting. If You choose to contact Us, request information, or inquire about a service or a product, We will collect personally identifiable information (“PII”) from You, such as that indicated below, and this information may be combined, to provide You with information You request and to ensure that We maintain complete, current and accurate personal information. In order to receive information from the Website, You may be required to provide Us with certain information, including, for example, Your e-mail address. Failure to provide such data may make it impossible for Us to provide You with information. We may use PII or aggregate and/or de-identified data about Users (“Aggregate Information,” or “AI”) for various purposes, including:
- administering and enabling the use of the Website/Services, including, but not limited to, communications at the email or physical addresses, or phone number provided by You, notification regarding the Website/Services, such as any future amendments to its privacy practices or this Privacy Policy;
- ensuring all Users follow Our Terms of Use and other rules and policies;
- banning a User temporarily or permanently for failure to follow Our Terms of Use, rules and policies, or for other misconduct or inappropriate behavior;
- responding to questions and comments from Users;
- enabling Users to receive newsletters, updates, and other materials related to Us;
- monitoring and analyzing the Website (including, but not limited to, measuring Users’ interest in, and use of, various areas of the Website/Services);
- improving the functionality, design and quality of the Website/Services;
- performing the technical administration of the Website/Services;
- investigating cases of suspected abuse or fraud;
- preparing statistical and other summary analyses of Our Users’ behavior; and
- any other purpose that We determine at Our discretion is related to the use, advertising, marketing, promotion or other of Our, or the Website’s legitimate purposes.
(Collectively, “Our Purposes”).;
2. Cookies
The Website/Services deploys cookies, which are small text files placed on your computer or other web-accessing devices. These cookies help Us distinguish You from other Users and enhance Your browsing experience. We use cookies to collect information about how You interact with the Website/Services, which allows Us to recognize You and maintain Your preferences when You return.
Cookie technology also collects “clickstream” data, which reflects Your activities on the Website/Services but does not include PII. This data helps Us improve the Website/Services and tailor it to Your interests by monitoring popular areas and adjusting services and information accordingly.
We want to emphasize that We do not display any advertisements to You, nor do We use tracking interactions for advertising purposes. The data collected through cookies is used solely to enhance Your experience on the Website/Services, such as (i) directing Users to relevant sections, (ii) ensuring the Website/Services functions consistently across different browsers and devices, (iii) enabling complex areas of the Website/Services to work, and (iv) tracking aggregated statistics about Website/Services visits to help improve performance.
You have control over cookies through Your browser settings. You can choose to be notified when a cookie is received and decide whether to accept it. However, if You decline certain cookies, some elements of the Website/Services may not function correctly or completely.
3. Information You Provide Through the Website
If you choose to contact Us through the Website/Services, We collect certain information from You. This includes application technology metadata such as IP address, cookies, device operating system, browser version, approximate geo-location, and connection metrics (e.g., jitter, packet drops). Additionally, We collect Your student email, including first and last name. Please note, all of this data is hashed and anonymized to ensure it is not identifiable.
We use this information solely for the purpose for which it was provided, such as responding to Your inquiry or providing Our Services or products. By submitting Your information, You consent to its use in accordance with this Privacy Policy.
We do not collect or maintain PII for resale, nor do We share Your data with third parties, except where necessary for communication purposes or as part of services provided on Our behalf. A list of third parties with whom We share data is available upon request. If You have opted out of receiving promotional materials, We will respect Your preferences and not send such communications.
All data is retained for a period of 60 days or less, after which it is securely deleted. If You have opted out of receiving promotional materials, We will respect your preferences and not send such communications.
4. Do Not Track Disclosure
You can set Your browser to a Do Not Track (“DNT”) setting, to notify websites You browse that You do not want them to collect and/or track Your personal information. If You do not want Us to track Your PII and other personal data, please do not share Your PII with Us.
5. Information Sharing Disclosure Requests
If You are a California resident, You have the right to request one Notice of Information-Sharing Disclosure per year which will identify the third parties with whom We or any of Our affiliates have shared the personal information We have collected from You. You may request the Notice of Information-Sharing Disclosure by writing to Us at: [], or by e-mailing Us at support@itopia.com. We will respond to Your request for a Notice of Information-Sharing Disclosure within 30 days.
6. Laws Legal Requirements
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may, without providing notice to You, disclose any information about Users, including PII, to government or law enforcement officials or private parties where We are required to do so by law, including, but not limited to, in response to a court order or subpoena. We may also, without providing notice to You, disclose PII in response to a request by a law enforcement agency or other public agency or if We believe such disclosure may prevent or mitigate the threat of crime or harm to Users or others, facilitate an investigation related to a User’s safety or public safety, protect the security or integrity of Our Website, or enable Us to take precautions against liability.
We intentionally limit the collection of personal information from children to only what is necessary to provide the Services, in accordance with the Children’s Online Privacy Protection Act (COPPA) and other relevant data protection laws.
In some jurisdictions, We are obligated by applicable data protection laws to provide specific or additional privacy disclosures regarding the processing of personal information for residents of certain countries, regions, or states.
7. Your Privacy Choices
If a User becomes aware that personal information We maintain about them is inaccurate, incomplete, misleading, irrelevant or out of date, or if an individual would like to access, update or review their information, the individual is solely responsible for updating such information, and may do so by contacting Us using the contact information below. We will attempt to provide the requested information or make requested changes to the extent allowable by applicable privacy laws. In any event, We will respond to You as soon as reasonably possible to advise You of the outcome of Your request. You may request the removal of previously provided personal information at any time using the contact information below. The deletion of such data, however, may affect Our ability to provide You with Our Services and/or products. We reserve the right to verify the identity of any person making an opt-out or correct/update request, but shall have no liability whatsoever resulting from false or erroneous requests.
You may update Your personal information, communications preferences, or opt out from receiving promotional materials at any time by contacting Us at marketing@itopia.com.
8. Updates to Our Privacy Policy/Notification of Changes
We are continually improving and adding new functionality and features to Our Website. Because of these ongoing improvements, changes in the law and the changing nature of technology, Our data practices will change from time to time. Accordingly, We reserve the right to update or modify this policy at any time and from time to time without prior notice. If and when Our data practices change, We will post the revised policy on the Website. Such changes to the Privacy Policy will become effective when posted. Unless stated otherwise, Our current Privacy Policy applies to all personal data that We have about You. We stand behind the promises we make and will provide notice if our policies and practices change in a way that could reduce the protection of personal data collected in the past, without the consent of affected individuals. Notwithstanding the above, Your continued use of the site after any changes or revisions to this Privacy Policy shall indicate Your agreement with the terms of such revised Privacy Policy. We encourage You to check this Privacy Policy regularly.
9. Security
Please note that any information You share with us via email or the internet is not completely secure. While We take reasonable steps to protect personal information provided through the Website/Services from loss, misuse, and unauthorized access or disclosure, no internet or email transmission is ever fully secure or error-free. Due to the nature of the internet, there is a possibility that unsecured (unencrypted) email or internet transmissions could be intercepted and read by third parties.
We are SOC 2 Type 2 compliant, which demonstrates Our commitment to ensuring the security, availability, and confidentiality of Your data. We also require all third parties with whom We share data to uphold the same security standards as our employees, in accordance with SOC 2 Type 2 requirements. A list of third parties with whom We share data is available upon request.
However, We assume no responsibility for the interception of confidential or personal information that You send via unsecured (unencrypted) email or other internet transmission to and from the Website/Services. Therefore, We advise You to take extra care when deciding what information to send to Us via email or other internet transmissions.
You acknowledge and accept that, despite Our efforts, there may be instances where Your PII is inadvertently disclosed, either by Us or by a third party to whom We have disclosed your PII. By submitting Your information, You accept this risk and waive any and all claims, causes of action, damages, and liability against Us in the event of such inadvertent or negligent disclosure of PII.
10. Links to Third Party Sites
This Privacy Policy applies only to our Website/Services. The Website may at times contain links to other websites that are not owned or controlled by Us. Please be aware that We are not responsible for the privacy policies of such other websites or how these websites operate or treat Your personal information.
In no event will We be responsible for the information contained in such links or websites, their practices or for Your use of, or inability to use such links or websites or their services, or transmissions received from such websites. By using the Website, You expressly relieve and discharge Us from any and all liability arising from Your use of any third-party website. We encourage You to be aware of this when You leave the Website and to read the privacy policies and terms of use associated with each of any third party websites that may collect PII.
11. Service Providers and Other Third Parties
Processing the data collected through the Website/Services is carried out using computers and/or IT-enabled tools, following organizational procedures and methods related to our purposes.
We may employ third-party companies and individuals to facilitate the operation of the Website/Services and to perform services related to its administration, including but not limited to maintenance, hosting, database management, web analytics, and legal services. These third parties may have access to Users’ PII and other personal data only to perform these tasks on Our behalf. We require all third parties to adhere to the same security standards as our employees, in accordance with SOC 2 Type 2 compliance, to ensure the protection and confidentiality of Your data.
At any time, You may request a list of third parties with whom We share data.
We may share AI-generated reports and other related data with third parties for industry analysis, demographic profiling, commercial purposes, or to deliver targeted advertising about other products and services. Rest assured, no such AI reports will contain PII.
You have the option to opt out of receiving targeted advertising, marketing communications, or the sharing of Your personal data with third parties for these purposes. If You wish to exercise any of these opt-out options, please contact Us directly, and We will honor your request.
12. Operation Transfers
In connection with a sale of all or part of Our operations, or sale or transfer of assets, or a merger, reorganization, or in the event of bankruptcy, We may transfer PII to a third party as part of the transaction, to the extent permitted by applicable law.
13. Processing or Transfer of Information
To the extent permitted by applicable law, Your PII may be processed or transferred outside of Your state, where the privacy laws may not be as protective as those in Your jurisdiction.
14. Other Terms and Conditions
Your access to and use of the Website is subject to the Terms of Use described elsewhere on the Website.
15. Governing Law
This Privacy Policy supersede any other agreement between You and Us to the extent necessary to resolve any inconsistency or ambiguity between the agreements. This Privacy Policy will be governed by and construed in accordance with the substantive and procedural laws of the State of Florida, without giving effect to any principles of conflicts of laws. A printed version of this Privacy Policy will be admissible in judicial and administrative proceedings based upon or relating to this Privacy Policy to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
16. Binding Arbitration for Disputes and Class Action Waiver
Any legal disputes or claims arising out of or related to this Privacy Policy, which We cannot resolve through negotiated means exclusively, shall be submitted for binding arbitration in Miami, Florida. The arbitration shall be conducted by the American Arbitration Association under its Commercial Arbitration Rules using a single arbitrator, unless otherwise mutually agreed. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof, and shall be final and binding. Claims shall be brought within the limitations period required by applicable law. Any claim, action or proceeding arising out of or related to the Agreement that You bring must be brought in Your individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING YOUR RIGHTS TO (1) BRING A LEGAL ACTION IN COURT (2) HAVE YOUR DISPUTE RESOLVED BY A JUDGE OR JURY, AND (3) PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.
17. Miscellaneous Provisions
The section titles in this Privacy Policy are for convenience only and have no legal or contractual effect. Our failure to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision. If any provision of this Privacy Policy is found by an arbitrator or court of competent jurisdiction to be invalid, the parties hereto nevertheless agree that such arbitrator or court should endeavor to give effect to Our’ intentions as reflected in the provision, and the other provisions of this Privacy Policy will remain in full force and effect.
18. Questions About Our Privacy Policy
If You have any questions about this Privacy Policy or concerns about the way We process Your personal data, or require assistance in managing Your privacy choices, please contact Us using the contact information below.
19. Contact Information
Itopia, Inc.
82 NE 26th Street, #106
Miami, FL 33137
Attn: General Counsel
Email: jlieberman@itopia.com
