Case Study:
TELUS International was able to provision desktops & apps for nearly 1,500 of their team members on any device in less than 24 hours.
As quarantine and lockdowns due to COVID-19 forced offices around the world to close, leading customer experience provider, TELUS International, faced a dilemma that many businesses at the time had to deal with: mandated site closures and needing a way to get their team members, engaged and safely working from their homes.
“This unprecedented time brought the need to implement a rapid and reliable solution that could first and foremost ensure our team members remained safe and healthy, but would also simultaneously enable them to remain connected and provide much-needed customer service support to our clients. Working with Google Cloud and itopia allowed us to transition our workforce—securely, globally and resiliently—all while keeping our team members engaged in what will certainly become part of the ‘new norm.’”
With itopia WorkAnywhere, companies don’t have to trade off app performance with higher cloud costs like they do with other solutions.
“Our ecosystem of partners is driving tremendous innovation, and itopia’s solutions in cloud desktop and application migration and management are a great example.”
Kevin Ichhpurani, Corporate Vice President, Global Partner Ecosystem, Google Cloud
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